PUBLIC NOTICE

Statement from Harpeth Valley Utilities District

UPDATE: June 21, 2019 at 6:00 PM CDT

The District continues to monitor and test samples of our water distribution system in areas near Hillsboro Road and Murray Lane in Williamson County, where temporary water discoloration has occurred following the placement of a new large diameter water transmission main.  

 

Bacteriological test results continue to show no microbial contamination or health risk to the water. Sampling and testing show a decrease in iron and manganese, which are monitored solely for aesthetics and pose no health risks to customers. The District will continue to monitor and test samples in the impacted area of the water distribution system. 

 

If you are a HVUD customer still experiencing discolored water at your home or business, please contact the District at (615) 352-7076.  We apologize for the inconvenience that this may have caused. Thank you for your patience and understanding.

ORIGINAL STATEMENT

Harpeth Valley Utilities District regularly invests in infrastructure improvement projects to ensure the safe, reliable delivery of water to its customers.  One such project is currently underway near the Hillsboro Road and Murray Lane area in Williamson County, where on Wednesday morning we placed a new large diameter water transmission main in service.   This improvement changed the direction and velocity of water flow in these areas of the District’s water distribution system, which stirred inert sediment material within the District’s existing water pipelines in this area, causing water discoloration.

We immediately began flushing the system to remove discolored water, and any remaining discolored water should be cleared within the next 24 to 48 hours. Our initial laboratory tests indicate the discolored water is due to elevated iron and manganese which are monitored solely for aesthetics and pose no health risks to customers.  The disinfectant levels have remained consistent and indicate no bacteriological contamination.  We are continuing to monitor and test water quality, and will continue to keep our customers apprised of results.

We are committed to communicating openly about this situation, and have been in constant communication with customers who have inquired about the temporary discoloration to address any questions or concerns.   If you are a HVUD customer still experiencing discolored water at your home or business, please contact the District at (615) 352-7076.   We apologize for the inconvenience that this may have caused.

Thank you for your patience and understanding.

OFFICE CLOSINGS

 

Closed Thursday, July 4, 2019

in observance of Independence Day.

 

Call 615-352-7076 for emergencies.

If we can be of service in any way, please contact the District’s office at 615-352-7076

Harpeth Valley Utilities District serves the water and wastewater needs of customers in portions of Davidson, Williamson and Cheatham counties. The District provides water service to more than 17,000 customers and wastewater service to more than 13,800 customers.

Public Notice

The Harpeth Valley Utilities District’s regular monthly Board of Commissioners meetings for April and May, 2018 will be held on Thursday, April 19, 2018 and Monday, May 21, 2018 at 9:00 a.m. at the District’s office at 5838 River Rd., Nashville, TN.  The remaining regular monthly meetings will be held at the normal time, on the 4th Monday of each month at 9:00 a.m.

Robert Wheaton

President

HVUD is now offering online bill pay through a new Customer Portal

Easy to Use

Register in Seconds

Sign Up for Paperless Billing

View Payment History

View Current Statements

Receive Payment Reminder

No Payment Required to Register for Access

Important Notice: The information contained on this Internet site does not purport to be complete and may not be completely up-to-date or accurate. Do not make decisions or incur obligations based upon the information contained in this Internet site. All information or summaries of information contained on this Internet site are subject to the exact provisions of the complete and current documents.